Choosing care for a loved one is an important decision, and trust plays a vital role in that process. Over the years, Staff Relief has had the privilege of supporting individuals and families across Ontario with compassionate, dependable care. Read what our clients and their families have to say about their experiences and the difference our caregivers have made in their lives.
Thank you so much for assigning Aminat and Miriam to my Mother care. Both of these women are outstanding caregivers. If Miriam hadn’t been able to get my Mom up and ready, and if Aminat hadn’t been able to assist her in getting in and out of the wheelchair, taxis, etc., we would not have been able to get Mom to the medical appointment today. I am not exaggerating. I would not have been able to manage on my own, and Mom would have missed extremely important medical attention. they were also able to provide very valuable feedback regarding how she has been recently, which contributed to the validity of the assessment.
Claudia T
I spoke with Robert and Russell multiple times on the phone. They were genuinely concerned about matching the appropriate PSW to my mother who has been diagnosed with dementia. Robert was very thorough, asked important questions and he followed up to make sure we were satisfied with their services. It was evident I made the best choice for my mother. I will definitely use their services again in the near future.
Vasiliki P
I just want to say I would recommend Staff Relief Health Care Services for anyone in need of a support worker. They met my needs last minute and we’re able to get me a support worker at 11 PM who met and fit my criteria for my unique situation. They listened to what my needs were and gave me a PSW who fit those needs. I give them a 5 star rating for customer satisfaction and care.
Abe R.
I wanted to reach out to thank you for the service you and your organization provided for my mother in her final month of living.
Although you may hear this from many clients, we honestly couldn’t have navigated this without you, and I mean that sincerely.
Abi, Linda, Pat, Kamalpreet, were people that I met, and I will tell you that Abi and my mom had a great connection – she is a sweet and caring individual. I will also tell you that Pat sat by her bedside all night on her last night… she provided a level of care that allowed us peace of mind that my mother did not feel alone in her final days.
Jason T.
We are very satisfied with the care! Komal is very kind and attentive to my dad. She notices the small details day to day and always tries to accommodate and adjust to how he is feeling.
Patti D.
We are very happy with the care. Georgina in particular has been absolutely wonderful. Not only does she look after my Dad but she is a great support for my Mom, who really appreciates everything she does.
All the staff have been wonderful, from Diya to Mercy and the others who have stepped in to help. As well, the support from the Scheduling team has been excellent – always clear, timely and kind communication.
It’s been a challenging year working through my Dad‘s new health needs (and therefore the help my Mom’s needs) and we cannot thank you enough for all the support!
Amber B.
Our elderly parent was in the hospital and for a number of reasons we needed round the clock 1-to1-care to help our parent recovery quickly and safely. We called Staff Relief and they were able to provide qualified care to augment hospital services within hours!
We met with the Staff Relief members daily, they worked well with hospital staff, and were very well qualified and reliable in providing the care we requested.
M Vogel
Staff Relief has helped our family tremendously during a very difficult time. The personal support worker’s have all been kind, punctual and helpful. Customer service is 5-star. Robert, Russell and the Staff Relief team have always been attentive and prompt with any replies and assistance to our needs and schedule changes.
I strongly recommend Staff Relief.
Katie W
My husband and I have been involved with Staff Relief for night time PSWs for 18 months now. We could not ask for better communication and organization that Staff Relief has provided us.
