Homecare services include assistance with activities of daily living such as bathing, dressing, grooming, meal preparation, medication reminders, light housekeeping, mobility support, and companionship. We customize our services to meet each client’s unique needs and preferences.
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Are caregivers trained for facility environments?
Yes, all staff meet the standards of Ministry of Long-Term Care including resident rights, infection control, certifications and licenses.
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How fast can staff be deployed?
We respond as quickly as possible based on availability and skill set. Having pre-existing contingency plans in place can also help expedite response time.
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Is support ongoing?
Yes, services can be long term to support continuity of care, there are no penalties or fees for cancelation which can be done 7 days a week, holidays and weekends included.
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Do you work with facility staff?
Yes, our Team meets the requirements as governed by the Fixing Long-Term Care Act, 2021. In addition to meeting the requirements Staff Relief Healthcare can also support longer term solutions, or specialized positions and roles.
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Is this service flexible?
Yes, there is no minimum commitment or contracts when choosing to work with Staff Relief Healthcare. Services can be arranged for one time support, on-going, or for short durations and can be cancelled or extended easily by calling or emailing the 24/7 Coordination Team.
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How quickly can support be arranged?
Staff Relief Healthcare operates 24/7 to ensure timely support of our Clients and Team, however, to meet compliance under Ontario’s Personal Health Information Protection Act permission must first be granted to initiate a service, which can then be actioned within 24 hours of initial inquiry.
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Can caregivers accompany outings?
Yes, outings, events and supporting appointments are part of the service.
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Do you support families as well?
Yes, emotional support and practical support is provided for families. Our 25+ years serving in the industry can provide valuable insight into other services unrelated to Staff Relief Healthcare.
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What is hospice care at home?
It focuses on comfort and quality of life rather than curative treatment.
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Is care flexible as needs change?
Yes, care plans evolve and needs change. Our Coordination Team is available 24/7 to cancel or modify scheduled care with no additional fees or penalties.
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What makes dementia care different?
Dementia care focuses on routine and continuity of care, paired with a gentle persuasive approach.